| No Impediment to Imperial Growth and Performance |

The state of the U.S. economy often plays a major role in the health and growth of industries and individual businesses. This month, consumer confidence in the country's economic outlook slipped to its lowest level since the recession. Despite these conditions, Imperial not only continues to retain current business through the provision of unmatched performance at exceptional value to the Client, but also to acquire new business necessitating Imperial's expedited expansion into new markets across the United States.
Since Imperial opened its first branch outside the Mid-South Area in 2001, Imperial's expansion into new operational areas across multiple cities and states has been steady and continuous. These additions to the Imperial Area of Service allowed Imperial to provide increased service to existing Clients, attracted new business, and provided employment opportunities for a great number of new officers and supervisors across the United States.
The continued growth of Imperial despite intervening recession and economic stagnation can be attributed to the excellent value Imperial's Clients receive in return for their business and to the exceptional performance and dedication to service quality provided by officers, supervisors, and executive management of Imperial.
I would like to extend my sincere appreciation to our Clients, who by their faith in Imperial's value and service quality have spurred our unprecedented growth, and to our employees, whose dedication and commitment to excellence allowed Imperial to be successful in each new service location.
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